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Digital Marketing

How the Ordinary did Something Extra-Ordinary with a Giant Bottle of Serum

February 22, 2024

2 mins

The Power of Something Novel

In an era dominated by digital media, the decision to strap a 12-metre bottle onto an unexpecting barge and float it merrily through the heart of London serves as a reminder of the vivid impact of doing something a bit new. 

Nobody would really care if you over-amped your web-banner and bludgeoned in into everyone’s screen space. In fact, they’d probably hate it. But by taking the time to craft something unusual, The Ordinary have leveraged curiosity as one of the biggest tools in brand exposure.

The Curiosity Catalyst

By daring to something that’s quite frankly, a bit silly, the campaign managed to deliver exactly what any brand manager dreams of. But the underlying concept is as real and tangible as the massive bottle itself. 

They not only garnered immediate attention but also sparked conversations across various platforms, amplifying its reach far beyond the shadows of St Paul’s Cathedral and the Shard.

Reaching New Audiences

  • Welcome Box (at sign-up)
    A perfect package of the essential must-haves and nice-to-haves for mum and baby.
  • Your Maternity Bundle (2nd trimester)
    A box designed for new mums. Perfect for some much needed self-care as they enter the second trimester.
  • Your Birthing Essentials (3rd trimester)
    Hospital bag must-haves to ensure new mums have everything they need for those crucial first few hours.
  • Your Newborn Gift (Post-birth)
    A gift from us to the new parents! Offering the need-to-haves and nice-to-haves for the first weeks & months.
  • Baby’s First Bites (3 to 6 months)
    A hand-picked selection of weaning must-haves as their child makes the big leap from milk to solids.

The Look Nook

And we’re no different. The Look Nook, our latest community, is already attracting hundreds of thousands of beauty lovers. Our community is built on incredible personalization, right down to the fundamentals like complexion, skin type and hair type. 

That means when our users use the platform, they’re getting something they don’t get anywhere else. True personalisation and the ultimate beauty experience. 

woman pushing her baby in a stroller

The Foundation

Across all our platforms, we want to distil the essence of great, personalized experiences and allow brands to connect to their ideal audiences that love what they do.

Whilst we use the personalization route to magnetize fans to an experience they love, your brand might be different. The real question here is how to use the curiosity catalyst to give your fans something uniquely different to your competitors? It’s the driving force behind this great campaign, but also could be the key to your next big success. 

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